Organisations
Changing your name with each organisation
What each one asks for, whether it wants the original deed poll or a certified copy, how long it takes and what it costs, from the organisation's own guidance. Where an organisation publishes nothing specific, its category page says what usually applies. Every organisation side by side puts them in one table.

Banks and building societies
Changing your name with your bank or building societyAll eight big banks accept a deed poll, but Lloyds, Halifax and Santander want a passport or licence in the new name beside an unenrolled one. 24 banks compared.
Changing your name on a credit card: American Express and othersAmerican Express wants its Name Change Request Form and a photocopy or scan of your deed poll. Capital One, Tesco Bank, MBNA and Virgin Money compared.
Changing your name with American ExpressAmerican Express changes a name with its Name Change Request Form and a photocopy or scan of your deed poll or certificate, uploaded or posted. New cards follow.
Changing your name with Bank of ScotlandBank of Scotland changes a name in its app, in a branch or by post. An unenrolled deed poll counts only with a driving licence or UK or EU passport in the new name.
Changing your name with BarclaysBarclays changes a name in branch with your original documents, or by post with its form and certified copies. It accepts a deed poll you made yourself.
Changing your name with Chase UKChase UK changes a legal name through chat in its app. Its list names only an enrolled deed poll, so with an ordinary one, show a new passport or licence.
Changing your name with Coventry Building SocietyCoventry Building Society changes a name in a branch or by post with its change of name form. An unenrolled deed poll needs ID in your new name with it.
Changing your name with Danske BankDanske Bank changes a name by secure message or in a branch. Its page says a deed poll must be enrolled through the courts, so an ordinary one will not do.
Changing your name with Experian, Equifax and TransUnionA new name reaches your credit file through your lenders. How Experian, Equifax and TransUnion update a name, keep your old one as an alias, and unlink an ex.
Changing your name with HSBCHSBC changes a name only in a branch, with no form. Take proof of the change, such as a witnessed deed poll, and proof of your previous name.
Changing your name with HalifaxChanging your name on a Halifax mortgage, bank account or savings: one form, posted to Leeds or taken to a branch, and a licence or passport rule for deed polls.
Changing your name with Lloyds BankLloyds changes a name in its app, in a branch or by post. A deed poll you have not enrolled counts only with a driving licence or UK or EU passport in the new name.
Changing your name with MonzoMonzo changes a legal name through chat in its app once it has seen ID, which can be a deed poll, a marriage certificate, or a passport or licence in the new name.
Changing your name with NatWestChange your name in the NatWest app with its eForm and an image of your document; NatWest says it takes 2 to 4 working days. Any deed poll, enrolled or not.
Changing your name with NationwideChange your name at a Nationwide branch, or by post with its form and certified copies. An unenrolled deed poll needs one more ID, which can be in your old name.
Changing your name with RevolutRevolut changes a legal name in its app, with government-issued ID such as a passport. A deed poll is not ID, so update your passport first.
Changing your name with Royal Bank of ScotlandRoyal Bank of Scotland changes a name in its app, by phone or in a branch, and accepts a deed poll whether or not it is enrolled. The eForm, documents and mortgages.
Changing your name with SantanderSantander changes a name in a branch. An unenrolled deed poll needs a passport or driving licence in the new name beside it, and a mortgage is changed by letter.
Changing your name with Skipton Building SocietySkipton changes a name with its form, in a branch or by post. It wants an enrolled deed poll, a solicitor-certified one, or a passport or licence in the new name.
Changing your name with Starling BankStarling changes your name when you send a deed poll, marriage certificate or divorce certificate in a message in its app. No branch, no form.
Changing your name with TSBTSB changes a name in its app or in a branch. An unenrolled deed poll counts only with proof you already use the new name, such as a licence or passport.
Changing your name with Tesco BankTesco Bank changes a name by letter, with your old and new signatures and your deed poll or certificate. Its cards, loans and savings are now run by Barclays.
Changing your name with Ulster BankUlster Bank changes a name in its app, by phone or in a branch, and accepts a deed poll whether or not it is enrolled. The documents, the email step and mortgages.
Changing your name with Virgin MoneyVirgin Money changes a name in a branch or with its forms, and a credit card by letter. Its lists name a deed poll with no enrolment condition.
Changing your name with Yorkshire Building SocietyYorkshire Building Society changes a name in a branch or by phone, from a set list. An unenrolled deed poll counts only with a passport or licence in the new name.
Changing your name with the Co-operative BankThe Co-operative Bank changes a name by post or in a branch, from your deed poll or certificate and both signatures. Mortgages have their own form.
Education and student finance
Education and student finance: changing your nameWho to tell in education when you change your name: school, college, university, UCAS, the exam boards and student finance, and what each asks you to send.
Changing your name on exam and degree certificatesExam boards print the name you were entered under and rarely reissue after a deed poll, and universities set their own rules. What each says, and what to show.
Changing your name with Student Finance and the Student Loans CompanyHow to change your name with Student Finance England, Wales, NI and SAAS: a signed letter or form with evidence such as your deed poll, then SLC once you repay.
Energy, water, phone and broadband
Energy, water, phone and broadband: changing your nameHow British Gas, Octopus, EDF, OVO, BT, Sky, Virgin Media, EE, O2, Vodafone, Three, TalkTalk and the water companies change your name, and what each asks for.
Changing your name with British GasBritish Gas changes a name through Live Chat and lists no document. Your own new name, a new account holder when you move in, and a bereavement.
Changing your name with EDFEDF changes the name on your account when you get in touch, not in MyAccount, and lists no document. Moving in and a bereavement have their own routes.
Changing your name with EEEE changes the name on your account when it sees your deed poll or certificate. Email a scan or photo, post it with a covering letter, or take it to a store.
Changing your name with O2O2 changes your name in My O2. Choose Edit your name, enter the new name and upload your deed poll or certificate; there is no paper form or PDF to post.
Changing your name with OVOOVO's online account cannot change your name; its support team does, after checking documents such as a marriage certificate. Adding a name, moving in, bereavement.
Changing your name with Octopus EnergyOctopus Energy changes your name when you get in touch and lists no document. Adding someone, moving in and a bereavement each have their own route.
Changing your name with SkyChange the name on a Sky account after marriage or divorce by phone. For a deed poll Sky wants two documents, one in each name, both showing your current address.
Changing your name with TalkTalkTalkTalk changes a name with a form from My Account, or in its app, sent with a copy of your deed poll or other proof. It does not return what you send.
Changing your name with ThreeThree changes the name on a pay monthly account by post, from a covering letter and a copy of your deed poll or certificate. Pay as you go: get in touch.
Changing your name with Virgin MediaVirgin Media changes a name with its Change of Details Form, emailed or posted with a copy of your deed poll or certificate. It aims to do it in 48 hours.
Changing your name with VodafoneVodafone changes a name through its online form. Upload a photo or scan of your deed poll or certificate, and it aims to make the change within 24 hours.
Government and public services
Government and public services: who to tell and howEvery government body to tell after changing your name, how each takes it and what it asks for. Most are online; two want the original deed poll.
Changing a director's name with Companies HouseCompany directors and secretaries must tell Companies House their new name: online through WebFiling, or on paper form CH01 (director) or CH03 (secretary). Free.
Changing the name on your GHIC or UK EHICTo change the name on a UK GHIC, email NHSBSA a copy of your deed poll and a valid passport, your marriage certificate, or your final order or decree absolute.
Changing your name and DBS checksA DBS application asks for every name you have used. An old certificate has no official expiry date; the Update Service needs a new check. Scotland and NI too.
Changing your name for council taxNo national form: you tell your own council, usually online with the account number on your bill. What councils ask for, joint bills, discounts and NI rates.
Changing your name on GOV.UK One Login and Government GatewayGOV.UK One Login lists no setting for changing your name. What it holds, proving your identity when your ID is in an old name, and Government Gateway.
Changing your name on PIP and Adult Disability PaymentTell PIP about a new name by calling the PIP enquiry line; GOV.UK gives no online route. In Scotland, tell Social Security Scotland; in NI, the PIP Centre.
Changing your name on a Blue Badge, bus pass or RailcardBlue Badges and bus passes go through your council, the Freedom Pass through London Councils, and Railcards want an enrolled deed poll or marriage certificate.
Changing your name on a Northern Ireland driving licenceHow to change the name on a Northern Ireland driving licence: form DL1, posted to the DVA with both parts of your licence and original evidence. It is free.
Changing your name on a firearm or shotgun certificateThe law asks only for a new address, but police forces want a new name too. How to update a firearms licence or shotgun certificate in each part of the UK.
Changing your name on a lasting power of attorneyTell the Office of the Public Guardian, with a copy of your deed poll or marriage certificate, and leave the LPA itself untouched. Donors, attorneys, EPAs.
Changing your name on house deeds in Scotland and Northern IrelandIn Scotland you need not update your title, and Registers of Scotland does it free. Northern Ireland's Land Registry charges £90 and wants a solicitor's certificate.
Changing your name on the electoral registerA new name means registering to vote again: GOV.UK's online service takes about five minutes, asks for your National Insurance number, and is free.
Changing your name on the property register: HM Land RegistryHow to change your name on the Land Register: form AP1, a copy of your deed poll or your marriage certificate, an identity form if you apply yourself, and no fee.
Changing your name on your TV LicenceChange the name on your TV Licence online with your licence number. No documents, and no new licence until renewal. Joint names, transfers and deaths too.
Changing your name on your eVisa and UKVI accountYour eVisa follows your passport. Change the name with your own country first, then update your UKVI account online. What GOV.UK asks for, and travel.
Changing your name on your vehicle log book (V5C)The V5C log book must show your new name: write it in section 3, add a letter and your deed poll, and post the whole log book to DVLA. Free; up to six weeks.
Changing your name with Child BenefitChild Benefit must be told about a change of name, yours or your child's by deed poll, and only the claimant can report it. How to do it through HMRC, free.
Changing your name with DWP: Universal Credit and other benefitsHow to report a new name to DWP: through your Universal Credit account and journal, and separately to each other benefit you receive.
Changing your name with HM Passport OfficeTo change the name on your passport you apply for a new one: £102 online, with your original deed poll and one document in the new name. Usually three weeks.
Changing your name with HMRC: tax, National Insurance and Child BenefitHow to tell HMRC your name has changed: online through your HMRC account or the app, free, nothing to post unless asked. Your NI number stays the same.
Changing your name with the NHS and your GPTell your GP practice and it updates your NHS record, which the NHS App reads. Your NHS number stays the same; dentists, opticians and hospitals need telling too.
How to change the name on your driving licence with DVLAYou cannot change the name on your driving licence online: send DVLA form D1 by post with your licence and original documents. It is free, and you can still drive.
Insurance
Online accounts and apps
Changing your name on Facebook, PayPal, Amazon and other accountsHow Facebook, Instagram, LinkedIn, PayPal, Amazon, Apple, Google, eBay and Microsoft change your name, how often you can, and which ask for ID.
Changing your name with British AirwaysBritish Airways needs your ticket to match your passport. Changing the name on a booking after marriage or a deed poll, and on your British Airways Club account.
Changing your name with PayPalPayPal changes a name in Settings, under Change name, and may ask for photo ID in the new name. Spelling fixes, legal changes and your bank account.
Pensions, savings and investments
Pensions, savings and investments: changing your nameHow pension schemes, savings and investment providers and share registrars change your name: who takes it online, who wants a certified copy, who an original.
Changing your name on shares: Computershare and EquinitiComputershare's change of name form needs the original or a copy certified by a solicitor or notary; Equiniti wants a letter and an original or certified copy.
Changing your name on your NHS PensionStill in the NHS? Your employer tells NHS Pensions. If you have left, contact NHS Pensions; if you draw the pension, post your evidence with your membership number.
Changing your name on your State PensionTell the Pension Service your new name by phone or by post: GOV.UK's online service takes a new address, not a name. Your National Insurance number stays the same.
Changing your name with AvivaAviva changes the name on a pension, annuity or life policy through an online form and an electronic check, and asks for proof only if the check fails.
Changing your name with NS&I and Premium BondsNS&I will not change a name online: send its change of details form, or a letter with your old and new names and both signatures. Addresses change online.
Changing your name with NestChange your name with Nest online, under Edit personal details. Nest may ask for evidence, and updates your details within five working days of receiving it.
Professional regulators
Professional regulators: changing your name on a registerHow to change your name with 24 UK professional regulators, from the GMC, NMC and HCPC to the SRA, GTC Scotland and SIA, and what each asks you to send.
Changing your name with the General Medical CouncilChanging your name on the medical register: form RSU2, emailed with scans of your evidence. After a deed poll, the GMC wants an updated passport or licence.
Changing your name with the HCPCHow to change your name on the HCPC Register: a request in your online account, with your deed poll or marriage certificate uploaded. Not by email.
Changing your name with the Nursing and Midwifery CouncilHow to change your name on the NMC register: in MyNMC, with an uploaded copy of your deed poll or certificate and, if asked, a referee on the register.
Work and pay
Changing your name in the armed forcesChanging your name in the Army, Royal Navy or RAF: JPA through unit HR, a UKSV form if you hold clearance, and what veterans tell Equiniti or Veterans UK.
Changing your name with your employer: payroll and right to workWhat HR asks for when you change your name, how payroll and payslips follow, what you tell HMRC yourself, and right to work checks when names differ.


