Changing your name with Tesco Bank

How do I change my name with Tesco Bank?#

By letter. Tesco Bank's help page says a change of name must be sent "in writing", and asks your letter to include:

• your account or card number, and every other Tesco Bank product you hold, so one letter covers them all;
• confirmation that you want to change your name;
• your new and old signatures;
• an original document or a certified copy showing the change of name.

Post it to the address for any one of your products; Tesco Bank says you need only one, provided the letter lists them all.

The Mobile Banking App and Online Banking change your address, phone number and email, not your name. Tesco Bank's pages mention no fee. Its contact page lists the other ways to reach it.

What does Tesco Bank ask to see?#

One document, depending on why your name changed, as the original or a certified copy.

On a deed poll, Tesco Bank sets no condition beyond that: nothing about enrolment, and no passport or licence in the new name. A deed poll you have signed in front of a witness and kept, as ours are, fits its wording. The page does not say who may certify a copy; if you are unsure, send the original, which Tesco Bank returns. What is a certified copy? explains the usual rules. A marriage certificate is stricter: a certified copy must come from the registrar, not a photocopy someone has signed.

What happens next#

Tesco Bank scans your document and sends it back by the same method you used, so a document sent by recorded delivery comes back by recorded delivery. It says processing and return can take up to 10 working days. If the original deed poll is due at HM Passport Office or DVLA soon, send a certified copy instead, or send the original first and wait for it to come back.

Payments into your account are checked against the name on it under Confirmation of Payee. Tesco Bank says that if your official name has changed, you should contact it so the account matches, and then pass the new name on to anyone who pays you.

Tesco Bank, Barclays and Tesco Insurance#

Tesco Bank's banking business moved to Barclays Bank UK PLC on 1 November 2024, after the High Court approved the transfer on 17 October 2024. Barclays now manages the credit cards, personal loans and savings, and keeps the Tesco Bank name for them. So:

• Barclays. Tesco Bank says it will not automatically share your details with Barclays, so tell Barclays separately if you bank there. Barclays wants photo ID in your new name for a new first or middle name; Tesco Bank's page has no such rule.
• Tesco Insurance. Insurance products, travel money, gift cards and ATMs did not move to Barclays. They stayed with Tesco Personal Finance PLC under the Tesco Insurance and Tesco brands, so a policy needs its own change of name: changing your name with your insurer.
• Clubcard Pay+. Tesco Bank closed Clubcard Pay+ and its Round Up accounts on 26 April 2026 and sent any balance by cheque. If the cheque is in your old name, Tesco Bank asks you to contact it.
• Your Clubcard. Tesco Bank says Clubcard Pay+ holders keep the Clubcard account that was linked to it; Tesco's own Clubcard help covers that account.

For other card issuers, changing your name on a credit card compares American Express, Capital One, MBNA and others, and changing your name with your bank covers the rest.