Your Data Rights & Protection

Our Commitment to Data Security & Compliance

At Deed Polls Online, our unwavering commitment to your privacy and security is paramount. Crafted with meticulous attention to detail, our Privacy Policy surpasses the requirements set by UK data protection legislation, embodying the principles of the General Data Protection Regulation (GDPR) as it is implemented in the UK, alongside the Data Protection Act 2018.

This comprehensive policy lays out the types of personal data we collect, its specific use, and our steadfast dedication to its protection. Our operational practices are designed to treat your personal information with the highest degree of care, ensuring it is utilised exclusively to enrich your service experience, with a strict policy against third-party information sharing.

Collection of Personal Information

To customise our services to your preferences and deliver exceptional customer support, we collect a minimal but essential set of personal information, including:

Contact Information: This encompasses your full name, postal address, email address, and telephone number, facilitating efficient communication.

Identification Information: Required specifically for the deed poll service, this includes details such as your present legal name and the desired new name.

Customer Support Interactions: Documentation of interactions with our customer support team, enabling us to address any concerns you might face, refine the quality of our service, and offer personalised support.

Use of Your Information

The foundation of our personal information usage is to provide tailored customer support and to enhance your overall service experience. Below is a detailed overview of our information utilisation practices:

Providing Customer Support

Your contact and identification information is crucial for offering customised support. This ensures our support team can provide prompt and effective assistance, whether you have queries about our services or need help throughout the deed poll process.

Service Personalisation

By understanding your preferences and requirements, we can customise our services to better suit your needs, aiming for a seamless and gratifying experience.

Legal and Regulatory Compliance

We also process your information where necessary for compliance with legal obligations. This includes any legal requirement to disclose your data to legal entities, which is conducted with utmost caution and only when strictly required.

Adherence to ICO and Data Protection Law

Deed Polls Online strictly adheres to the regulations and guidance set forth by the Information Commissioner's Office (ICO), ensuring full compliance with UK data protection laws. Our adherence to ICO guidelines signifies our commitment to protecting your information, with regular audits, comprehensive staff training on data protection principles, and robust security measures to prevent unauthorised access or data breaches.

We uphold the principles of legality, fairness, and transparency in processing personal data, firmly aligned with the ICO's standards to ensure your privacy and data security.

Non-disclosure to Third Parties

Deed Polls Online strictly adheres to the regulations and guidance set forth by the Information Commissioner's Office (ICO), ensuring full compliance with UK data protection laws. Our adherence to ICO guidelines signifies our commitment to protecting your information, with regular audits, comprehensive staff training on data protection principles, and robust security measures to prevent unauthorised access or data breaches.

We uphold the principles of legality, fairness, and transparency in processing personal data, firmly aligned with the ICO's standards to ensure your privacy and data security.

Your Rights

Under data protection laws, you are afforded several rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Should you wish to exercise any of these rights, please reach out to us using the contact details provided below.

Data Retention

At Deed Polls Online, we are acutely aware of the importance of not only managing but also minimising the retention of personal data. Our Data Retention policy is rigorously designed to ensure that your personal information is retained only for the period necessary to fulfil the specific purposes for which it was collected, as detailed in this Privacy Policy, or for the duration mandated by applicable legal, tax, or regulatory requirements.

To uphold this commitment, we have instituted precise data retention schedules that guide the timely and secure deletion of personal information once its retention no longer serves a legitimate business or legal purpose. This approach is part of our overarching commitment to safeguard your privacy and to ensure that your data is managed responsibly and transparently.

Security Measures

The security of your personal information is of paramount importance to us. In our quest to protect your data against unauthorised access, disclosure, alteration, or destruction, Deed Polls Online employs a comprehensive array of robust technical and organisational security measures.

These include the deployment of encryption technologies to protect data in transit, rigorous access control procedures to ensure only authorised personnel can access personal information, and the conduct of regular security reviews and audits to continually assess and enhance our security posture.

Additionally, we engage in ongoing staff training to ensure that all members of our team are versed in best practices for data security and privacy protection. These measures reflect our unwavering dedication to maintaining the highest levels of data security and to fostering a secure environment for all our users.

Contact Us

For enquiries or requests pertaining to your personal data, or to exercise your rights, you are encouraged to contact us at:

Email: support@deedpolls-online.co.uk

Postal Address: Deed Polls Online, 3rd Floor, 86 Paul St, London, UK EC2A 4NE

Entrusting us with your personal information is a responsibility we take with utmost seriousness. We are dedicated to safeguarding your privacy and ensuring compliance with the highest data protection standards.

Policy Review and Updates

In the dynamic landscape of data protection and privacy regulations, Deed Polls Online is committed to staying at the forefront of legal and technological advancements. As such, we have instituted a rigorous policy review process to ensure that our Privacy Policy remains current and fully aligned with the latest legal requirements and best practices in data protection.

This process involves:

Regular Monitoring:

Our dedicated privacy team continuously monitors changes in data protection laws, including updates to the GDPR, the Data Protection Act 2018, and guidance from the Information Commissioner's Office (ICO). This vigilance allows us to quickly adapt to new legal standards and regulatory expectations.

Technological Advances:

As new technologies emerge that enhance our ability to protect personal data or change how we collect and use information, we evaluate and incorporate these advancements into our data handling practices. This ensures that our security measures and privacy protocols benefit from the latest technological innovations.

Stakeholder Engagement:

We engage with our users, legal experts, and regulatory bodies to gain insights into evolving data protection trends and expectations. This collaborative approach helps us to refine our policies in ways that respect user privacy while providing transparent and effective services.

Policy Revision Process:

Upon identifying the need for updates, whether due to legal changes, technological advancements, or feedback from our community, our team undertakes a comprehensive review of the Privacy Policy. This includes assessing the implications of any changes on our users and how we communicate these updates effectively.

Communication of Updates:

Any changes to our Privacy Policy are communicated promptly to our users through our website. We provide a summary of the changes and, where necessary, seek user consent for any significant modifications. This ensures that our users are always informed about how their personal data is managed and protected.

This commitment to regularly updating our Privacy Policy underscores Deed Polls Online's dedication to data protection and to fostering a relationship of trust with our users.

By proactively aligning our practices with the latest data protection standards and ensuring transparency in our updates, we aim to offer a secure and compliant service that respects the privacy and security of all personal information entrusted to us.